Our Mission:
To be the preferred transportation provider in our communities by providing safe, compassionate, and courteous service while exceeding the needs of our customers and employees, one partnership at a time!
Job Summary
The Call Taker assists the assists in dispatching cab services to customers.
Responsibilities
Data entry of customer calls into Digital Dispatch System
Taking phone calls from customers
Data Entry (entering orders for taxi service)
Communicating with drivers on customer issues and needs
All other duties assigned by Manager.
Requirements
High school diploma or GED required.
18 years of age.
Clean criminal background check and ability to pass drug screen.
Must be able to type 35 WPM.
Detail oriented, ability to cope in fast-paced, sometimes stressful environment.
Capacity to maintain confidentiality and work independently.
Good organizational skills.
Strong customer service skills.
Good standing within current position (attendance, discipline, etc.).
Procarent is an Equal Opportunity Employer. We offer employment opportunity based on job qualifications, without regard to race, color, national origin, sex, age (40 and over), veteran status, pregnancy, religion, disability, genetic information, or sexual orientation.