Procarent is currently seeking a Director of Operations for CARE Ambulance
Our Mission:
To be the preferred transportation provider in our communities by providing safe, compassionate, and courteous service while exceeding the needs of our customers and employees, one partnership at a time!
Job Summary: The Director will have the full responsibility of overseeing all aspects of a private ambulance service division employing medical, dispatch, administrative, and sales staff.
Essential Duties and Responsibilities:
Demonstrate competency in financial management, leadership, operations management.
Manage and develop a leadership staff.
Develop and implement a strategic and operational plan for the service that addresses: mission, staff development issues, quality improvement, financial performance, market assessment and analysis, and fleet management.
Achieve a financial performance and market share that is the local market leader and subsequently, a regional or national market leader.
Work with Union (if applicable), handling grievances, etc. in accordance with CBA.
Benchmark key performance indicators and major processes in order to move towards best practices and assure consistency of these indicators across the collaborative network.
Assure compliance with all external regulatory agencies and organizations for all areas of responsibility.
Utilize continuous quality improvement philosophies, techniques and tools in all aspects of the position.
Develop supportive working relationships with other executives within the organization as well as developing key relationships within the communities we serve.
Supervise staff, including making recommendations for staffing, conducting performance evaluations, addressing disciplinary matters, assigning work, etc.
Negotiation of contracts.
Development and implementation of product and operational cost reduction programs.
Develop and administer budgets; plans, implements, and allocates resources with a focus on operational excellence. P&L management; Balance Sheet management.
Responsible for coordination and monitoring of capital expenditures. Provides for equipment analysis and recommendations for modifications and acquisitions.
Ongoing evaluation of current programs to assure financial viability.
Other duties as assigned.
Requirements:
Bachelor’s Degree in Business Management or related topic preferred
5 years in a management role, preferably in healthcare industry
Outstanding negotiation and verbal/written communication skills. Must be able to work effectively with diverse group of people.
Computer skills including Microsoft Office Suite.
Physical Demands:
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is exposed to computer screens using keyboard functions and other hand usage.
Procarent is an Equal Opportunity Employer. We offer employment opportunity based on job qualifications, without regard to race, color, national origin, sex, age (40 and over), veteran status, pregnancy, religion, disability, genetic information, or sexual orientation.